User Services Intern

Company Name:SunFi Technology Solutions Limited

Job Description

User Services Intern works within the User Services unit of SunFi. The objective of the User Services team is to deliver quality services to our users via the SunFi platform as well as offline. User services achieve these objectives through continual engagement and feedback from our users.

The User Services Intern is primarily responsible for supporting the various roles within User Services.

Responsibilities & Duties:

• Supports the User Services team with documentation, audits, and reliefs
• Quality Assurance and Quality control of installed Solar systems
• Supports the User Services team with routine and ancillary activities
• Assist with customer Technical issues Resolutions

Skills:

• Effective communication skills (Ability to communicate clearly and attentive listening)
• Ability to operate timely and effectively; strong emphasis on setting and meeting deadlines
• Problem solving skills
• Emotional Intelligence
• Good decision-making skills
• Open-mindedness
• Attention to details
• Ability and willingness to learn
• Positive attitude
• Assertiveness
• Professionalism
• Ability to multi-task and take on additional responsibilities in line with the vision of the team

Qualifications:

• BSc. in Electrical/Electronics Engineering or closely related
• At least 1-year relevant experience in technical project management, document management, business process management, etc (preferably in the renewable energy sector)
• Ability to speak and write English language effectively
• Good interpersonal skills developed by working in a similar or relevant role
• Ability to use Microsoft Office (emphasis on word, excel & powerpoint)
• Ability to use Google suites

Salary Expectation: 70,000

Pay: ₦100,000.00 per month

Application Deadline: 15/03/2025
Expected Start Date: 01/04/2025

Job Type:Full time

Job Posted:6th March 2025