Telemarketing Manager

Company Name:VIP Express Tourism Limited

Job Description:

In our organisation the sales team is the engine that drives the global consumer reach of our business. We’re seeking a qualified Junior sales manager who can help keep this engine running with their own sales skills as well as leadership of a team of driven sales representatives. The ideal sales manager has deep experience with the entire sales process, excelling at lead generation, relationship building, and deal closing. We’re looking for a quick learner who has strong negotiating skills — someone with a successful track record who can inspire the same performance in others. The role demands a leader who has a sharp mind and an ability to coach, advise, motivate, or replace sales representatives while building and maintaining a high-performance team.

Responsibilities:

• Develop and execute telemarketing strategies to achieve sales targets and revenue growth.
• Lead, mentor, and motivate a team of telemarketing representatives to achieve individual and team goals.
• Monitor team performance, provide feedback, and implement training programs to enhance skills.
• Design and implement call scripts, ensuring compliance with company policies and communication standards.
• Analyze market trends and customer behavior to identify opportunities for campaign optimization.
• Collaborate with the marketing department to align telemarketing efforts with overall marketing initiatives.
• Generate regular reports on team performance, campaign results, and key metrics.
• Maintain a high level of product knowledge to effectively communicate with potential customers.
• Foster a positive and collaborative work environment that encourages teamwork and innovation.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent work experience).
• Proven experience (minimum of 3 years) in telemarketing, with a successful track record of meeting or exceeding targets.
• Previous experience in a leadership or supervisory role, with strong team management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in using CRM software and other relevant tools.
• Strong analytical skills to assess campaign performance and make data-driven decisions.
• Goal-oriented mindset with a focus on continuous improvement.
• Flexibility to adapt to changing priorities and industry trends.

Benefits:

• Competitive salary and performance-based bonuses.
• Professional development opportunities.
• Collaborative and inclusive company culture.
• Opportunity to make a significant impact on sales growth.

If you are a results-driven individual with a passion for telemarketing and leadership, we encourage you to apply. Join our team and contribute to our ongoing success

Job Type: Full-time

Pay: ₦200,000.00 – ₦350,000.00 per month

Job Posted:19th February 2025