Operations Manager

Company Name:Nosagie Holdings

Job Description:

Responsibilities:

-Oversee the operations of the hotel to achieve optimal goals in collaboration With the management.

-Oversee guest relations, front desk, housekeeping, maintenance, finances, team building, security, sales, product delivery, and staff development.

-Deal effectively with suppliers and contractors for the smooth running of the hotel.

-Supervise line managers, supervisors, heads of departments, and sections’ duties for superior performance for profitability and growth.

-Receive requisitions for materials and finances from departments for consideration and approvals.

-Supervise and monitor all ongoing projects to ensure adherence till the completion stage.

-Delegate duties to the managers/supervisors and heads of departments on work schedule, hiring new employees, staff induction training, and any other duties for superior performance.

-Ensure compliance with the statutory responsibilities to the government.

-Market the hotel to organizations, institutions, and multinational companies for patronage.

-Assist the company General Manager in setting various policies and ensure compliance as may be directed.

-Any other responsibilities as it may be assigned from time to time by the General Manager, Chief Executive Officer, and MD

Requirement:

-Bachelor’s Degree in Hospitality Management, Business Management or any related field

-3+ years in the hospitality industry, with experience in various departments (front office, housekeeping, food and beverage, etc.).

-Familiarity with hotel management software

-Experience with budgeting, financial reporting, and operational analytics.

-Ability to lead and motivate diverse teams.

-Effective conflict resolution and decision-making skills.

-Strong understanding of hotel operations, including room bookings, guest relations, housekeeping, and maintenance.

-Budget management and cost control.

-Understanding of revenue management strategies.

-Strong commitment to guest satisfaction and quality assurance.

-Attention to Detail:

-Empathy and the ability to build rapport with guests and staff.

Education:

• Higher National Diploma (Preferred)

Job Type: Full-time

Job Posted:4th March 2025