Company Name:Echobroad Agency

Job Description:

An Online Sales Representative is responsible for finding, engaging, and converting potential customers using digital channels. Their key roles include:

1. Lead Generation & Prospecting

Identifying potential clients through social media, email, and online communities

Engaging with leads via direct messages, comments, and ads

Using lead generation tools to collect contact details

2. Customer Engagement & Relationship Building

Responding to inquiries in DMs, emails, and live chats

Following up with interested prospects to nurture leads

Building trust and credibility through valuable interactions

3. Selling & Closing Deals

Presenting product/service benefits to potential customers

Handling objections and addressing customer concerns

Guiding prospects through the purchase process

Closing sales and ensuring smooth transactions

4. Social Media & Content Marketing

Posting engaging content to attract leads (videos, testimonials, promotions)

Running targeted ads to drive inquiries and sales

Using storytelling and case studies to persuade potential buyers

5. CRM & Data Management

Tracking leads, conversations, and sales in a CRM or spreadsheet

Analyzing customer behavior to improve sales strategies

Sending follow-up messages and retargeting past leads

6. Customer Support & Retention

Assisting customers after a sale (troubleshooting, guidance, etc.)

Encouraging repeat business and referrals

Gathering feedback to improve the sales process

Job Type: Full time

Job Posted: 19th March 2025

Job Category: Onsite

Job Type: Full Time

Job Location: Port Harcourt

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