Mobile Ticketer

Company Name: Togetherway

Job Description:

We are looking for a Mobile Ticketing Agent, you will be responsible for issuing tickets, assisting passengers, and providing top-notch customer service on the move for our transport company. You will use mobile ticketing devices to make transactions and ensure a smooth experience for our passengers. This is an exciting role for an SSCE holder who enjoys working with the public and is comfortable using technology in a fast-paced environment.

Responsibilities:

Issue tickets to passengers using mobile ticketing systems

Provide excellent customer service, assisting passengers with inquiries and concerns

Ensure compliance with company rules, policies, and ticketing regulations

Accurately process cash and mobile payments

Monitor and maintain the mobile ticketing system for efficiency and accuracy

Assist with boarding and alighting passengers safely and efficiently

Handle customer complaints or issues professionally and escalate when necessary

Promote company services and special offers to passengers

Maintain cleanliness and orderliness at boarding points and transport vehicles

Requirements:

SSCE (Senior Secondary Certificate Examination) qualification or equivalent

Strong interest in customer service and public transport

Ability to operate mobile ticketing devices and basic technology

Good communication skills, both verbal and written

Friendly, approachable, and professional demeanor

Ability to stay calm under pressure and solve problems quickly

Willingness to work flexible hours, including evenings, weekends, and holidays

Ability to work independently and as part of a team.

Job Type: Full-time

Pay: ₦50,000.00 – ₦80,000.00 per month

Job Posted: 12th March 2025