IT and Operations Officer

Company Name: Arctangent Solutions Limited

Job Description:

The IT and Operations Officer plays a dual role in supporting both the technological infrastructure and operational processes of the organization. This position is responsible for maintaining IT systems, troubleshooting technical issues, improving operational workflows, and ensuring seamless coordination between departments to achieve business efficiency and continuity.

• Minimum Qualification : HND
• Experience Level : Entry level
• Experience Length : 2 years

Responsibilities:

• Install, configure, and maintain hardware, software, networks, and other IT systems.
• Provide technical support and training to staff regarding system usage, troubleshooting, and best practices.
• Monitor IT systems and ensure security protocols are followed, including data backups and cybersecurity measures.
• Liaise with vendors for procurement, maintenance, and upgrades of IT assets.
• Manage system access, email accounts, and cloud services.
• Ensure compliance with IT policies, licensing requirements, and data protection regulations.

Operations:

• Support daily business operations.
• Assist in process improvement and standard operating procedures development.
• Monitor inventory, procurement processes, and vendor coordination.
• Help manage internal communications and scheduling of operational activities.
• Prepare regular reports on IT performance and operational efficiency.
• Collaborate with departments to coordinate project timelines, budgets, and deliverables.

Requirements:

• HND/Bachelor’s degree in Information Technology, Business Administration, Operations Management, or a related field.
• 2–3 years of experience in a similar dual-role position.
• Strong knowledge of IT systems, networks, and security.
• Experience with productivity tools (e.g., Microsoft 365, Google Workspace).
• Familiarity with project management.
• Excellent problem-solving, communication, and organisational skills.

Key Competencies:

• Analytical thinking and troubleshooting ability.
• Multi-tasking and time management.
• Adaptability in a dynamic work environment.
• Attention to detail and process orientation.
• Team collaboration and interpersonal skills.

Remuneration: NGN 350,000

Job Posted: 13th June 2025