Front Desk Officer

Company Name:Sweatboxlagos

Job Description:

SweatboxLagos is looking for an organized, professional, and friendly Front Desk Officer to be the first point of contact for our clients. As a Front Desk Officer, you will play a vital role in creating a welcoming environment for visitors, managing appointments, and providing administrative support to ensure the smooth operation of our facility.

• Minimum Qualification : High School (S.S.C.E)
• Experience Level : Entry level
• Experience Length : 1 year
• Working Hours : Rotating Schedule

Responsibilities:

• Greet and assist clients, ensuring they have a positive experience.
• Manage appointment bookings and class schedules for clients.
• Answer phone calls and respond to inquiries via email or in person.
• Handle check-ins and check-outs for clients attending classes or appointments.
• Maintain a clean, organized, and professional front desk area.
• Assist with administrative tasks, such as managing client records and processing payments.
• Provide clients with information about SweatboxLagos programs, services, and policies.
• Collaborate with other team members to ensure the facility runs smoothly.
• Ensure that all visitors and clients follow facility protocols and safety guidelines.

Requirements:

• Previous experience in customer service, front desk, or administrative roles is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and handle various responsibilities simultaneously.
• Proficient in basic computer skills and using scheduling software.
• Friendly, professional, and customer-focused attitude.
• Ability to handle client inquiries, concerns, and feedback in a calm and effective manner.
• Flexibility to work various shifts, including mornings, evenings, and weekends.
• Entertainment, Events & Sport NGN 75,000 – 150,000

Job Type: Part Time

Job Posted:6th March 2025