FRONT DESK OFFICER /RECEPTIONIST

Company Name:OPPEIN ABUJA

Job Description:

A Front Desk (or Receptionist) plays a crucial role in the smooth operation of an organization. Their responsibilities vary depending on the industry but generally include:

Roles & Responsibilities of a Front Desk Officer1. Reception & Customer Service

• Greet visitors and direct them appropriately.
• Answer phone calls, emails, and inquiries professionally.
• Provide information about the company’s services and policies.
• Handle complaints and escalate issues when necessary.

2. Administrative Duties

• Maintain records and databases (e.g., visitor logs, appointments).
• Manage office supplies and ensure the front desk is well-organized.
• Schedule meetings, appointments, and conference room bookings.
• Assist in document preparation and data entry.

3. Communication & Coordination

• Act as a point of contact between employees, clients, and management.
• Relay messages accurately and timely.
• Coordinate deliveries, mail, and courier services.
• Assist with event planning or administrative projects when needed.

4. Security & Access Control

• Monitor and control access to the office premises.
• Issue visitor passes and ensure guests comply with security protocols.
• Notify security personnel of any suspicious activities.

5. Technical & System Support (if applicable)

• Operate office equipment (fax machines, printers, copiers).
• Use software for scheduling, communication, and data management.

Key Skills for a Front Desk Officer

✅ Excellent communication and interpersonal skills
✅ Professionalism and customer service orientation
✅ Organizational and multitasking abilities
✅ Proficiency in MS Office and office management software
✅ Problem-solving and ability to handle stressful situations

Pay: ₦50,000.00 – ₦80,000.00 per month

Experience:

• Customer relations: 1 year (Preferred)

Job Type: Full-time

Job Posted: 17th March 2025