Customer Service Representative – Bakery Gbagada

Company Name:West Africa Vocational Education (WAVE)

Job Description:

The ideal candidate will be responsible for delivering exceptional customer service, maintaining positive customer relationships, and ensuring a smooth experience for all clients.

Key Responsibilities:

• Greet and assist customers with their cake and pastry orders, providing product recommendations as needed.
• Handle customer inquiries and complaints in a professional and friendly manner.
• Process orders, payments, and manage the cash register efficiently.
• Ensure the bakery area is clean, well-organized, and fully stocked at all times.
• Maintain accurate records of customer feedback and report issues to management for continuous improvement.

Requirements:

• High school diploma or equivalent; a degree in hospitality or a related field is a plus.
• Proven experience in customer service, preferably in the food and beverage or hospitality industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a positive attitude.
• Ability to work in a fast-paced environment and maintain attention to detail.

Pay: ₦100,000.00 – ₦120,000.00 per month

Job Types: Full-time, Permanent

Job Posted: 17th March 2025