Customer Relationship Officer
Company Name: Santus Consulting
Job Description:
Our client in the real estate industry is seeking a Customer Relationship Officer to provide exceptional client service through effective communication, timely issue resolution, and strong relationship management.
Responsibilities:
· Respond to customer inquiries via phone, email, and in-person.
· Assist with onboarding new clients and maintaining client records.
· Address client issues and escalate complex concerns.
· Follow up on customer feedback and provide reports.
· Support sales and admin teams in delivering high-quality service.
Requirements:
· OND/HND/BSc in any discipline.
· 1–2 years’ experience in a customer service or client-facing role.
· Excellent verbal and written communication skills.
· Good organizational and multitasking abilities.
· Basic proficiency in MS Office packages.
Application Question(s):
- Where do you reside? Eg: Wuse, Abuja.
Experience: Customer relationship: 2 years (Preferred)
Application Deadline: 13/05/2025
Job Type: Full-time
Pay: ₦100,000.00 per month
Location: Abuja
Job Posted: 8th May 2025