Customer Care Personnel

Company Name: Pearls & Curve

Job Description:

We’re looking for friendly and professional Customer Care Personnel to handle inquiries, resolve complaints, and provide a positive customer experience. You’ll be the first point of contact for customers and represent our brand with excellence.

Responsibilities: 

Respond to customer inquiries via phone, email, or in-person

Resolve complaints and escalate complex issues when needed

Maintain customer records and follow up on queries

Provide product or service information

Ensure high levels of customer satisfaction

Requirements:

Strong communication and interpersonal skills

Patience and problem-solving abilities

Prior customer service experience preferred

Good organizational skills

Basic computer proficiency

Job Type: Full-time

Pay: From ₦70,000.00 per month

Job Posted: 17th April 2025