CASHIER

Company Name: Kreeks and Krooks Louge

Job Description:

Kreeks and Krooks Restaurant and Lounge is looking for a friendly and reliable Cashier to manage customer transactions with accuracy and professionalism. The Cashier will play a key role in ensuring a smooth dining experience by efficiently processing orders, handling payments, and providing excellent customer service. The ideal candidate will have a strong attention to detail, be able to multitask in a fast-paced environment, and uphold the restaurant’s high standards of hospitality.

Key Responsibilities:

• Customer Service: Greet customers warmly as they enter the restaurant, take orders, and provide information on menu items.
• Order Processing: Accurately enter customer orders into the point-of-sale (POS) system, ensuring that all items are recorded correctly.
• Payment Handling: Process cash, credit, and debit card transactions swiftly and accurately, providing correct change and receipts.
• Balance Register: At the beginning and end of each shift, balance the cash register, ensuring that all transactions are accounted for.
• Menu Knowledge: Stay up to date on menu offerings, daily specials, and promotions to answer customer inquiries effectively.
• Upselling: Suggest additional items or upsell menu options to enhance the customer’s dining experience and increase sales.
• Customer Issue Resolution: Handle any customer complaints or issues related to payments or orders in a professional and courteous manner, escalating to management when necessary.
• Maintain Cleanliness: Keep the cashier station, dining area, and customer-facing spaces clean, organized, and stocked with necessary supplies.
• Collaboration: Work closely with servers, kitchen staff, and management to ensure smooth communication and coordination between the front of house and back of house.
• Promotions & Discounts: Apply any promotional discounts or loyalty program rewards as required, ensuring compliance with company policies.
• Safety & Compliance: Follow all health and safety regulations, including proper handling of food and beverages, and maintain confidentiality of customer payment information.

Qualifications:

• Education: High school diploma or equivalent preferred.
• Experience: Previous cashier or customer service experience is a plus, ideally in a restaurant, lounge, or retail setting.
• Skills:
• Strong mathematical skills to handle transactions accurately.
• Proficiency in using POS systems or willingness to learn.
• Attention to Detail: Ability to maintain accuracy in processing payments and recording orders.
• Customer Service: Excellent interpersonal skills, with a focus on providing friendly and efficient service.
• Problem Solving: Ability to remain calm under pressure and resolve customer concerns quickly.
• Multitasking: Capable of handling multiple tasks at once, especially during busy periods.
• Dependability: Punctual, reliable, and able to work flexible hours, including evenings, weekends, and holidays.
• Team Player: Willingness to work as part of a team and assist colleagues when needed.

Preferred:

• Experience working with restaurant POS systems.
• Familiarity with handling cash, credit, and digital payments.

Pay: ₦50,000.00 – ₦80,000.00 per month

Experience: Customer relations: 1 year (Preferred)

Application Deadline: 17/04/2025

Job Type: Full-time

Job Posted: 15th April 2025