Admin/ Customer Service Consultant

Company Name: Drym Technology Solutions

Job Description:

Are you a graduate, an HND or OND holder residing in Zaria of Kaduna State, eager to embark on a career path that demands excellence in administrative support and customer service? Our esteemed company is excited to offer you an opportunity

• Minimum Qualification : OND
• Experience Level : Internship & Graduate
• Experience Length : No Experience/Less than 1 year

Responsibilities:

• Prepare and modify documents, including correspondence, reports, drafts, memos, and emails.
• Plan, design, and distribute engaging monthly newsletters to keep your stakeholders informed and engaged with updates, announcements, and relevant industry insights.
• Utilize advanced Excel skills to analyze data, create insightful graphs and charts, and generate comprehensive reports to provide valuable insights into key performance metrics and trends.
• Oversee and manage your organization’s social media pages, including content creation, scheduling posts, monitoring engagement, and analyzing performance metrics to enhance online presence and brand visibility.
• Assist with official projects as needed.
• Assist the company staff and clients to respond promptly to inquiries via phone, email, and in-person interactions.
• Provide accurate information about products, services, and company policies to customers.
• Maintain a positive and helpful attitude towards all customers and clients, ensuring a high level of customer satisfaction.
• Accurately enter data into the company’s database, spreadsheet, or CRM system.
• Update customer records with new information or changes in contact details.
• Always maintain confidentiality of customer and company information.
• Generate reports or data analysis as requested by management.

Requirements:

• 0-1 year experience
• Demonstrate enthusiasm and eagerness to acquire new skills and grow professionally in the fields of administrative support and customer service.
• Degree holder, HND or OND holder

Remuneration: NGN 80,000 – N100,000

Job Type: Full time

Location: On-site in Zaria, Kaduna State in our office

Job Posted: 5th May 2025