mDoc Healthcare

: mDoc is a digital health social enterprise that leverages behavioral science, technology, and quality improvement methodologies to improve access to quality healthcare for people with chronic health needs. Our goal is to augment the knowledge and capability of healthcare providers and health consumers to ensure longer, happier, and healthier lives. mDoc aims to further build capability and support physicians in providing education and tools to patients to improve self-management. Our ethos is etched in the belief that augmenting the healthcare and technology landscape is paramount to achieving a healthier and more fulfilled world. We are on a mission to be the leading virtual health companion, instilling confidence and empowering people to live healthier and more fulfilled lives.

Job description:
In this role, you will be part of a team providing direct (in-person) support services, teaching members and potential members how to use our app and other digital health solutions. You will engage with individuals who visit our NudgHubs™, attend our outreaches, or interact with our roving community ambassadors. Acting as a digital shadow for the members, you will build their digital/smartphone literacy.
Responsibilities:
Follow established protocols and guidelines to deliver effective tech support.
Support members in navigating and using digital health solutions (CompleteHealth ™ and NaviHealth.ai ™ platforms).
Provide personalized guidance and support to enhance members’ digital literacy.
Work closely with our members to help them understand and utilize technology to improve their health and wellness.
Collaborate with the NudgHub™/mDoc leadership team to create an environment that reflects the values of mDoc Healthcare, including respect for members and team members.
Ensure optimal member-centered care and experience, prioritizing the needs and responses of members.
Be data-driven, constantly assessing and responding to members’ needs based on data insights.
Demonstrate initiative, willingness to learn and grow, and add value to a startup company focused on health and wellness improvement.
Requirements:
Comfortable with technology, digital apps, and web platforms.
Ability to support and respond to the needs of groups of individuals.
Adaptable and responsive to changing member needs.
Strong interpersonal and communication skills.
Fluent in English, Pidgin, and Yoruba.
Passionate about improving health and wellness in sub-Saharan Africa.
Previous experience in a similar role or in the health/technology sector is a plus.
We are looking for dedicated individuals with a lot of initiative who are eager to learn and grow with us, contributing to a startup that aims to improve people’s health and wellness. If you are passionate about making a difference and comfortable with technology, we would love to hear from you.

● A resume or CV
● A 1-2 paragraph response in your email indicating why this job is compelling to you
Education: National Diploma (Required)
Job Types: Full-time, Part-time, Temporary, Contract

To apply for this job email your details to info@eqoutsourcing.com