Team Lead and Team Supervisor
Genesis Cinemas
Genesis Cinemas is one of Nigeria’s leading cinema developers and operators of multiplex cinemas in Nigeria. GC is part of the Genesis Group, a Nigerian based conglomerate established in 1991 with its key focus on hospitality and entertainment with diverse interests in Restaurants, Hotels, Industrial Catering, Cinemas, Family Entertainment Centres and Facility Management.
Job description:
Lead by example to ensure Daily Guest Service is prioritised and implement exceptional guest service standard to meet guests expectations (Be positive & Motivate the team):
Ensure Guests Film information are always available (film guides, box office tickets and promo materials)
Check daily and ensure all tills are operatives and resolve any issues immediately
Daily Ensure the cinema is always clean and organised accordingly
Ensure staff are presentable and have correct uniform
Ensure cinema staff are trained on guest service standards
Follow daily cashing up procedures and security policy to protect assets and revenue. Any cash difference must be resolved immediately
Be firm and take immediate action for any Cash or Security Breach to all staff *
Communicate 15 min morning and evening meeting goals to office staff
Daily review of all disciplinary matters, discuss with OM to resolve them.
General Requirements
Candidates should possess relevant qualifications
The location of this position is in Warri, Delta State, all applicants must be living in close proximity to this location.
Remuneration
Salary budget for these roles is N60,000 Gross for Team Supervisor and N70,000 for Team Lead so if your budget is above this do not bother applying.
Job Type: Full-time