Senior Specialist, Process Risk & Control

Job description:
Identify and assess operational risks across the technical function, ensuring that appropriate
mitigating actions for the identified risks are put in place and continuously monitored.
Key Roles & Responsibilities
 Draft and update functional policies and processes for approval by the Chief Technical
Officer (CTO).
 Identify, consult and manage internal and external stakeholders to develop new policies
and/ or update existing ones.
 Communicate new policies and policy updates to staff and other relevant stakeholders.
 Update and manage the Technical Department’s Policy Library.
 Conduct information/training sessions as required to update stakeholders on new and/ or
revised policies.
 Draft the process compliance review plan at the beginning of each financial year and
communicate the approved plan to departmental leaders and unit managers.
 Execute the process compliance review plan, identifying exceptions, recommending
remedial actions, and preparing reports.
 Socialize process reports with accountable functional leaders and line managers for
comments. Close out discussions.
 Receive notifications on risks and propose control measures/ mitigating actions across the
Technical function.
 Liaise with the Enterprise Risk Management team on an ongoing team with regards to
identification and mitigation of Technical risks.
 Work with Technical teams to perform self-assessments of risks and controls using
parameters provided by the Enterprise Risk Management team.
 Communicate risks and controls to stakeholders and drive implementation of mitigating
actions post-approval.
 Monitor risks and implementation of mitigating actions according to plan (daily, weekly,
monthly, quarterly).
 Prepare/ update periodic reports on risk activities and update plans. Share reports with
stakeholders and update the CTO’s dashboard post-approval.
 Update the Operations Monitoring Framework with risks and controls (where applicable).
 Contribute towards shaping a positive risk awareness culture in the organization.
 Prepare and submit reports on all matters pertaining to job area.
 Perform other tasks and duties as assigned by the Associate Director, Business Support.
Functional:

 Enterprise Risk Management
 Business Process Design & Re-engineering
 Data Analysis & Reporting
 Corporate Performance Management
 Business Consulting
 Stakeholder Management
Behavioural:
 Collaboration & Teamwork
 Workload Management
Qualifications
 Bachelor’s degree in Engineering, Computer Science, Business Administration or related
field.
 MBA or advanced degree in an analytical discipline combined with relevant professional
certification will be an asset.
 +10 years’ cognate experience in business risk management, including most 3 in a senior
role supporting executives.
Additional Information
Organizational Competencies
Customer Focus – People demonstrating this competency understand & exceed our customers’
needs. They develop trusted, reliable & collaborative relationships. They are consistently
operating to the highest standards of service & delivery.
Innovation – People demonstrating this competency constantly seek new & improved ways to
deliver our products & services. They champion engineering & skills development, and work to
create a collaborative and supportive operating environment.
Integrity – People demonstrating this competency are open & honest in everything they do. They
support financially & environmentally sustainable growth. They make socially responsible
decisions and treat their stakeholders with respect.
Boldness – People demonstrating this competency are thorough in analyses & decision-making.
They are courageous in expanding existing markets & developing new ones. They confidently
pursue appropriate financial returns and are forward-thinking and ambitious.
Sustainability- People demonstrating this competency are constantly seeking to create positive
impact in the communities we serve.
Our Vision
IHS is committed to improving the quality and availability of telecommunications infrastructure,
the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable
future for the communities in which we operate, and our sustainable strategy is structured around
four pillars: ethics and governance, environment and climate change, education and economic
growth, and our people and communities.
Job Type: Full time