IT & Software Pre-Sales Officer

  • Lagos

Cyberspace Limited

Job description: We are seeking a highly skilled and motivated IT & Software Pre-Sales Officer to join our team. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to understand and articulate customer needs to provide tailored software solutions.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years


Sales Support:

  • Work closely with the sales team to identify and qualify potential opportunities.
  • Provide technical expertise and support throughout the sales process.
  • Conduct needs analysis to understand customer requirements and propose appropriate solutions.

Product Demonstrations:

  • Develop and deliver compelling product demonstrations and presentations.
  • Create customized demos to address specific customer needs and showcase product capabilities.
  • Conduct webinars and technical workshops for potential and existing clients.

Solution Design:

  • Collaborate with customers to design and tailor software solutions that meet their business requirements.
  • Prepare detailed technical proposals and solution architectures.
  • Address technical queries and concerns raised by customers during the sales cycle.

Technical Documentation:

  • Prepare and maintain technical documentation, including solution briefs, proposals, and user guides.
  • Assist in the creation of marketing collateral and technical content for sales enablement.

Customer Engagement:

  • Build and maintain strong relationships with customers to understand their business challenges and objectives.
  • Act as a trusted advisor to customers, providing technical guidance and best practices.
  • Conduct post-sale follow-ups to ensure customer satisfaction and successful implementation.


  • Work closely with the product management and development teams to stay updated on product features and enhancements.
  • Provide feedback from customers to influence product development and roadmap.
  • Collaborate with other pre-sales consultants and share knowledge and best practices.


  • Bachelor’s degree in Computer Science, Information Technology, or a related field. A master’s degree is a plus.


  • Proven experience in a pre-sales or technical consulting role, preferably in the software or IT industry.
  • Strong understanding of software solutions, SaaS platforms, and IT infrastructure.


  • Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
  • Strong problem-solving and analytical skills.
  • Proficiency in using CRM software and sales enablement tools.
  • Ability to create and deliver technical presentations and demonstrations.
  • Strong organizational skills and attention to detail.

Other Requirements:

  • Willingness to travel to customer sites as needed.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong customer-facing and relationship-building skills.


  • Competitive salary.
  • Health.
  • Retirement savings plan with company match.
  • Professional development opportunities and continuous learning.
  • Flexible working hours and hybrid work options.

Job Type: Full time

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