Head of Recovery

Job description:
 Define resource requirements to optimize for quick fund recovery while maintaining
reasonable levels of overhead cost
 Drive the recruitment of the recovery network in line with needs of the business by
working with the recruitment team to properly define the required profiles and filtering
through candidates to ensure we get the best hands
 Define recovery strategies, train and manage the recovery network to ensure maximum
effectiveness
 Analyze and work with data to continue to improve recovery processes and strategies
with a goal to achieve peak recovery efficiency
 –Monitor all loans in recovery and ensure they are being handled efficiently
 Analyze the loan recovery process to identify potential inefficiencies or bottlenecks
 Define the performance management process for all recovery officers, managers and
other participants in the recovery process
 Work with business leaders to report trends and provide suggestions on ways to reduce
the loans that fall into recovery or information that could aid the recovery management
process used to support the business with a highly efficient recovery process when the
need arises.
To succeed in this role, we think you should have
 At least 3 years proven experience leading a fast paced team
 Experience in recovery, loan monitoring, credit or general operational experience.
 Data analytical skills and a knack for capturing and using data to solve problems
 Experience with credit or lending is an added advantage
 Ability to execute goals independently with little or no supervision
What we can offer you
 Culture -We put our people first and prioritize the well-being of every team member.
We've built a company where all opinions carry weight and where all voices are heard.
We value and respect each other and always look out for one another. Above all, we are
human.
 Learning – We have a learning and development-focused environment with an emphasis
on knowledge sharing, training, and regular internal technical talks.
 Compensation – You'll receive an attractive salary, pension, health insurance, annual
bonus, plus other benefits.
What to expect in the hiring process
 A preliminary phone call with the recruiter
 An interview with one of our credit business leads

 A behavioral and technical interview with a member of the Executive team.
Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to
creating an inclusive environment for all employees and candidates.
Job Type: Full time