Credit Control Manager

Job description: Credit Control Manager role will perform a wide range of duties and responsibilities. These may include, but are not limited to:

• Managing a team of Credit Control Officers
• Formulation of the company’s credit policy to mitigate unnecessary risk.
• Reviewing credit applications and credit references to set credit limits and ensure creditworthiness.
• Assisting the broader accounts team.
• Regularly reviewing the process and procedures to reduce debtor days.
• Price upload in the system and communication to the Sales Team.
• Preparing journal entries, and credit notes and assisting with month-end Reviews and reports on Aged Debtors.
• Regularly meet and negotiate terms with third-party debt collection agencies
• Manage write-offs, bad debt provisions, and setting up payment plans.
• Coordination with third-party warehousing and sales support providers.
• Sales incentive computation and process for payment in coordination with payroll.
• Credit note computation and credit to customer accounts on time.
• Manage a team of customer support staff.
• Customer dispute resolution and account reconciliation in a time-bound manner.
• Reconciliation of Hypermarket’s customer accounts.

Qualifications
The more common skills and attributes that are needed for this role include:

• Previous experience in end-to-end credit control and accounts receivable processes.
• Working knowledge of the Credit control department.
• Must be ICAN certified.
• Strong written and verbal communication skills especially during complex customer negotiations.
• Ability to build relationships with multiple internal and external stakeholders.
• Ability to multi-task.
• Strong working knowledge of Excel and large data analysis.
• Male candidates preferred for gender balance

Job Type:Full time