Assistant Manager

  • Abuja

ProMatch Consulting

Job description:

The Assistant Manager plays a crucial role in supporting the operations and management of the organization. Working closely with the manager or supervisor, the Assistant Manager assists in overseeing daily operations, ensuring efficiency, and maintaining high standards of customer service.
Minimum Qualification: Diploma
Experience Level: Entry level
Experience Length: 1 year
Responsibilities:
As an Assistant Manager working from home, your responsibilities will include:
Team Management:
Overseeing and coordinating the daily activities of the team.
Providing guidance and support to team members to ensure productivity and performance.
Conducting regular virtual meetings to monitor progress and address any issues.
Client Interaction:
Communicating with clients to understand their needs and requirements.
Maintaining strong relationships with clients to ensure satisfaction and repeat business.
Handling client inquiries and resolving any issues promptly and professionally.
Recruitment and Hiring:
Assisting in the recruitment process by screening resumes, conducting interviews, and selecting candidates.
Onboarding new employees and providing necessary training and resources.
Administrative Duties:
Managing schedules, appointments, and deadlines for the team.
Preparing reports, presentations, and other documents as needed.
Ensuring that all administrative tasks are completed efficiently and accurately.
Strategic Planning:
Assisting in the development and implementation of business strategies.
Identifying opportunities for improvement and suggesting innovative solutions.
Monitoring industry trends and adapting strategies accordingly.
Performance Monitoring:
Tracking team performance and individual employee progress.
Conducting performance reviews and providing constructive feedback.
Setting goals and objectives for team members and ensuring they are met.
Communication and Coordination:
Ensuring effective communication within the team and with other departments.
Coordinating projects and tasks to ensure they are completed on time and within budget.
Using various digital tools and platforms to facilitate communication and project management.
Customer Service:
Ensuring high levels of customer satisfaction by addressing their needs and concerns
Implementing strategies to improve customer service and retention.
Financial Oversight:
Assisting in budget preparation and financial planning.
Monitoring expenses and ensuring adherence to budget constraints.
Compliance and Reporting:
Ensuring all activities comply with company policies and regulations.
Preparing and submitting necessary reports and documentation to higher management.
Requirements:
This role requires excellent organizational, communication, and leadership skills, as well as the ability to work independently in a remote setting.
Proficiency in digital tools and platforms for remote work is essential.
Job Type:Full time

To apply for this job email your details to info@eqoutsourcing.com