IT SUPPORT REPRESENTATIVE
Company Name: C. CHARLES RESOURCES LIMITED
Job description:
Responsibilities;
Please note: Candidate must locate nearer to Alausa Ikeja and must be able to support more than 4 Branches.
- Install and configure computer hardware operating systems and applications. Replacement Of Harddisk, memory and CMOS for Laptops. follow diagrams and written instructions to repair a fault or set up a system
- Monitor and maintain computer systems and other connected IT Devices.
- Onsite or remote support of Users to either attend to service request of resolve incidence.
- troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Carry Out Hardware maintenance On Workstations and Laptops and Replace Workstation Hard disk , Memory CMOS as required.
- Backup Systems and ATMs. Restoration of ATM Backup and joining ATM to the Domain
- Respond within agreed time limits to calls
- Cordinating and maintenaing cosolidated inventory of all IT Assets for all Branches/ Head Offices or Region under his/ her support purview
- carries out basic cable maangement for Users/ Server room and liaises with Lead/ IT Vendor for complex Cable management
- Installation and configuration of Windows Server (DP and any other Server as required)
- Ability to Lead a Team, Coordinate Support activities for branches in a Region, Follow up with team members, other IT Colleagues on resolution of challenges and ensure smooth functionality of systems and IT equipment, Mentoring and Coaching of team members.
- Cordinate and support the roll-out of new applications, Test and evaluate new technology
Pay: ₦259,677.29 per month
Job Type: Full-time
Job Category: Onsite
Job Type: Full Time
Job Location: Lagos